Return and Exchange Policy

  1. We guarantee satisfaction with every purchase. If you’re not pleased with a product, feel free to return it, kindly WhatsApp us at 03103209605
    2. We accept return/exchange requests up to 1 week from the date of order delivery.
    3. Products should have at least 90% remaining in the bottle.
    4. Return/Exchange requests are processed within 2-4 working days.
    5. Delivery charges are not refundable for your exchange/return order.
    6. Customers have to pay the delivery charges for exchange order.
    7. 10ml bottle is not refundable as it is solely for the purpose of testing fragrances.
    8. Orders above Rs.5000 are not refundable, and can only be exchanged.
    9. Incase of damage, leakage, or wrong product, we bear the delivery charges.

 

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