Privacy Policy

At NURA SCENTS, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you interact with our store, we may collect the following types of information:

🧾 Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

💳 Payment Information

  • Payment details are securely processed through trusted third-party payment providers

  • We do not store your full payment information (such as credit/debit card numbers)

🌐 Technical Data

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchases

  • Provide customer support

  • Improve our website and services

  • Send promotional emails and offers (only if you opt-in)

  • Prevent fraud and enhance security

🍪 3. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand how visitors use our website

  • Improve site performance and functionality

You can disable cookies in your browser settings, but some features of the site may not function properly.

🔄 4. Sharing Your Information

We respect your privacy and do not sell your personal information.

However, we may share your data with:

  • Trusted service providers (payment gateways, shipping partners)

  • Legal authorities if required by law

  • Analytics tools to improve our website performance

All third parties are required to keep your information secure and confidential.

5. Data Security

We implement industry-standard security measures to protect your personal information.

  • Secure payment processing

  • Encrypted data transmission (SSL)

  • Restricted access to personal data

While we take strong precautions, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

  • Opt-out of marketing communications at any time

To exercise these rights, please contact us.

7. International Users

If you are accessing our website from outside our operating country, please note that your data may be transferred and processed in different locations.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

  • Changes will be posted on this page

  • It is your responsibility to review it periodically

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:

📧 Email: customer@nurascents.com
🕒 Customer Support: Available 24/7