At NURA SCENTS, we are committed to delivering your favorite fragrances quickly, safely, and efficiently. Please review our shipping policy below for details on how we handle your orders within Pakistan.

📦 Order Processing Time
All orders are carefully processed within 1–3 business days (excluding weekends and public holidays).

• Orders placed after business hours will be processed the next working day.
• During peak seasons, promotions, or holidays, processing times may be slightly extended.
• Once your order is processed, it will be prepared for shipment and dispatched promptly.

🚀 Delivery Time Estimates
Delivery within Pakistan typically takes 1–3 business days depending on your location.

• Please note that delivery times are estimates and may be affected by weather conditions or logistical issues.
• Remote areas may require additional time.

💰 Delivery Charges
A flat delivery fee of PKR 250 applies to all orders within Pakistan.

📍 Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking details.

• You can track your order in real-time using the provided tracking number.
• Please allow up to 24–48 hours for tracking information to update after dispatch.

⚠️ Delays & Issues
While we strive to deliver your order on time, delays may occur due to:

• High order volumes
• Courier service disruptions

If your order is significantly delayed, contact our support team for assistance.

❗ Incorrect Address Disclaimer
Please ensure that your shipping details are accurate at checkout.

• We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
• If you notice an error, contact us immediately after placing your order.

📦 Lost or Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos as proof.

• In case of lost shipments, we will coordinate with the courier to resolve the issue as quickly as possible.